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Be Polite in Social Media

Twitter Manners

  • Don't ignore someone when they talk about you, even if it's bad - Do you just hang up clients when they call with complaints? if you do, just don't do it.
  • If you say something to someone and they answer, you're now in a conversation. Don't ignore them - Do you hang up on a person if he or she answers the phone instead of it going to voicemail.
  • Don't ask random questions that have nothing to do with anything - Can you image a potential customer calling your and asking about your products/services and mid conversation you blurt out, "what's your favorite color?" That's strange, Don't do it.
  • Use autoresponders and automated messages sparingly. Your voicemail might pick up the when you're out of the office, but eventually you need to call the person back.
  • Stop at people - Typing in all caps, bolding words, underlining things, blasting out the same piece of information over and over again. This is like yelling use these attention grabbing techniques sparingly. (That applies to overuse of exclamation points too!!!!!!)
  • When someone says something nice or shares your information say, "thank you." and, when you ask someone to do something for you, say "please" - Fitting it into 140 characters is no excuse to get rid of manners, make it work.

About LaraNet: We are a web design firm focused to help you to grow your business and communicate with your customers and prospects using two simple but powerful tools: 1) Interactive Website and 2) Internet Marketing Strategy on social networks like Facebook, YouTube, Twitter, LinkedIn, etc …
Whether you want to work with just a web page, or launch or improve your presence on Facebook, Google+, LinkedIn or communicate with your customers through newsletters, or improve the location of your business in the search engines through Search Engine Optimization, or start marketing your products or services online, in LaraNet we can help you.

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