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Will Technology Bring Us Together or Tear Us Apart?

The Future Of Humanity

Empathy — the ability to share someone else's feelings — is perhaps the most important trait humans demonstrate. It's not a purely human attribute — in fact, even rodents possess it — but humans are particularly good at it. It allows us to love, learn, communicate, cooperate and live in a successful society.

It doesn't matter what terms from evolutionary biology or psychology we use to define the behavior. What matters is that it makes the world go 'round and allows us to survive.

But at the center of empathy creation is communication.

We learn to be in the shoes of another person through real-life observation or storytelling. Communications technologies have evolved — from the beginning of language, to writing, to telecommunications, to information technologies, and soon to telepathic technologies with brain-computer interfaces. Regardless of the medium, repeated stories of the "other" have motivated the expansion of social inclusion and the liberalization of civilization for millennia.

In the 21st century, we use technology to communicate at a level unprecedented in human history. So, with so many opportunities to connect, why do we still not understand one another, and face such conflict?

When others get in the way

Our brains' empathy systems have their share of problems. Most humans are generally good at empathizing with individuals. But we're not so good at trying to do the same for an entire nation or ethnic group. As Emile Bruneau, a neuroscientist at MIT, has demonstrated, people especially fail if the larger group embodies an ideology or cultural trait they disagree with. In fact, you might empathize well with your friends, but if you have particularly strong associations with your "in group," you will have decreased empathy for those you feel are not in your group.

But for all that information and exposure to new ideas, there are many examples of communication technologies that can destroy empathy. Let's begin with the ideological information silos of broadcast, print, website and social media, where conservatives or liberals only listen, read and watch their own thoughts repeated in recursive echo chambers of increasingly radical and exclusionary thought. [I Feel Your Pain, Unless You're From a Different Race ]

These media outlets not only destroy empathy, but actually move the needle of a group's acceptable actions to extremes. As soon as you demonize an "out group" — whether in racist, sexist or political rants — you have destroyed empathy. And the silos' internal success depends on it.

There is also too much information for us to take in. Our brains can't handle the barrage of emotionally draining stories told to us, and this leads to a negation or suppression of emotion that destroys empathy. The natural response is to shut down our compassion , because we are emotionally exhausted. Keith Payne and Dayrl Cameron, psychologists at University of North Carolina, Chapel Hill, conducted research that demonstrates how choosing whether to experience or suppress a strong and empathetic emotion can alter our empathetic feelings. However, if we are conscious of the diminishment of empathy, we can recover it.

Source: livescience

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